Brand strategy blog for expert service providers

Learn how to build a holistic brand strategy for your small business by combining strategic direction, positioning, messaging, brand identity, and brand implementation to establish your authority and value as an expert.

Envision (Strategic Direction) Kristen VanderHoek Envision (Strategic Direction) Kristen VanderHoek

The difference between vision, mission, and values (and why you need them)

Your vision, mission and values are three strategic tools that will be essential to helping you make the right strategic choices for your business. They help you to keep your eyes on the prize: the reason you started your business, what you’re really trying to accomplish, and what is most important to you.

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The Brand HOME Framework: 4 steps to a strong brand strategy

Building a successful creative brand all starts with a strong brand foundation. This 4-step brand framework pulls together your vision, positioning, message, and visual identity into a cohesive brand strategy that will help you grow your creative business consistently over time.

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Kristen VanderHoek Kristen VanderHoek

A meaningful brand story for a public relations expert

Elevating your brand strategy isn’t always about rebrands and massive shifts or pivots. Often it’s about uncovering, rediscovering, and giving new life to the magic that was already there. My recent Brand Retreat Day with PR expert Tiffany Eurich is a story of going from from uncertain to elevated and the power of creating an inspirational vision for the future.

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Craft (Implementation) Kristen VanderHoek Craft (Implementation) Kristen VanderHoek

3 smart ways to prepare for a successful brand refresh

There’s nothing more exciting than starting a rebrand or brand refresh. But before you dive into colour palette inspiration and mood boards, hold up for a hot second. As much as we all want to jump straight to the pretty stuff, there are a few critical things you’ll need to think through and prepare for BEFORE you hire a brand or website designer.

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Craft (Implementation) Kristen VanderHoek Craft (Implementation) Kristen VanderHoek

Behind the scenes: Updating my website without a full rebrand

Ever wanted to give your website a bit of a facelift? Not a full rebrand, or even a refresh, where you’re making changes to your brand’s look and feel. More like… a relaxing day at the spa, where you come out rejuvenated and a little more glow-y at the end.

Even if your brand is working for you and you don’t need to make any major changes to the identity, there are still good reasons from a brand perspective to regularly update your website. It’s about enhancing your brand experience — the way your customers interact with your brand (often for the first time) when they arrive at your digital home.

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Envision (Strategic Direction) Kristen VanderHoek Envision (Strategic Direction) Kristen VanderHoek

When should you invest in brand strategy?

By investing in brand strategy, you’re bringing in valuable outside perspective and expertise to help you get to where you want to go faster — an experienced partner and advisor who can help you connect your vision and goals for your business to the way you communicate and operate in your day to day. You’ll end up with an infusion of clarity, focus, and inspiration that become rocket fuel for taking action and propelling your business forward.

BUT brand strategy is also a big investment — and it can be hard to know when the time is right to take the leap. Here are a few scenarios where working with a brand strategist could mean big payoff for your business.

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Envision (Strategic Direction) Kristen VanderHoek Envision (Strategic Direction) Kristen VanderHoek

What does a brand strategist do?

Brand strategy acts as the bridge between your overall business strategy, the way you deliver your products and services, and your marketing activities. It’s about making sure that there’s a clear, strong, and purposeful connection between your high-level vision and goals for your business with the way you show up, connect, and take action in your day-to-day.

When it comes down to it, a brand strategist should be all about two things: clarity and action.

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Craft (Implementation) Kristen VanderHoek Craft (Implementation) Kristen VanderHoek

5 questions that will improve your content's effectiveness

One of the hardest things about copywriting is the sheer amount of stuff you need to accomplish through your writing. You’re relying on your content for a lot of things!

So today I thought I would go through five questions that copywriters and communications pros ask themselves when they’re creating content. Asking yourself these questions when you sit down to create your own content will make sure that your writing doesn’t just sound good, but that it’s actually helping you achieve your goals, strengthen your brand, and build your relationship with the audience you’re serving.

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Craft (Implementation) Kristen VanderHoek Craft (Implementation) Kristen VanderHoek

How to make an amazing content plan for your new website

For a lot of creatives who go through the process of building a new website, the exciting part is seeing the design come together and this bright, shiny, new website appear. The hard part is putting together the content that will fill that gorgeous website with valuable content – the kind that will convince curious readers to stick around and click around.

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Articulate (Message & Identity) Kristen VanderHoek Articulate (Message & Identity) Kristen VanderHoek

How to edit your content with confidence

We all want to publish strong content that delights our readers and convinces them to take action. Having someone else review your drafts can be a helpful way to get a fresh perspective on your content before you publish it and identify any rough spots that could use a little polishing. But what if you don’t have the budget to hire an editor, or the time to have a friend read over your draft? If you’ve ever felt unsure about how to edit your own content, this is for you.

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Articulate (Message & Identity) Kristen VanderHoek Articulate (Message & Identity) Kristen VanderHoek

What is the Curse of Knowledge? (And 4 ways to reverse it)

Have you ever tried to explain something about your work to someone, only to have them look at you with a blank stare? You try again, putting it a different way… still nothing.

It’s frustrating, right? What seems so simple to you feels impossible to communicate or express clearly.

But did you know there’s a name for it? It’s called the Curse of Knowledge. This post talks about how exactly it's causing you grief, and 4 things you can do to get rid of it.

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